Q: How Do I Join The Eaton Certified Contractor Network?

 

A: Joining the Eaton Certified Contractor Network is easy. 

  • Are you a electrical contractor that performs renovation or service work?
  • Are you looking to partner with a manufacturer in an effort to provide clients with an increased level of confidence about your already stellar work?
  • Are you looking for ways to give you and your technicians an advanced level of technical training ?
  • Do you want to separate yourself from the other electrical renovation and service contractors in your area?

If you answered yes to the above questions, then you need to become a member of the ECCN.  Please apply today using the link at the bottom of the page.

After registering your company to be a part of the Eaton Certified Contractor Network, you will receive an email confirming your enrollment and you can begin taking advantage of the web-based training and learn more about the Eaton line of residential products. 

If you have any questions, feel free to contact us.

 

Q: What Do I Get When I Join The Eaton Certified Contractor Network?

 

A: After joining the Eaton Certified Contractor Network, you will receive marketing and business tools created with you and your business in mind. These tools include:

  • An initial certification course to increase your knowledge on market opportunities, Eaton products and their value to your clients, consultative selling and service standards.
  • Access to a Member’s Only Website That Contains:
  • Customizable business tools and marketing tools
  • ECCN University – a wide array of courses are available for all employees to take in order to sharpen business skills.
  • ECCN Welcome Kit  - This welcome kit was designed to help you increase your business and includes:

     

    • Circuit Breakers
    • Complete Home Surge Protection
    • AFCI Combo Receptacle
    • Assorted Wiring Device Products
    • Product literature
    • ECCN Uniform Patches
    • Vehicle ID (magnet / vinyl)
  • Exclusive access to Eaton product personnel
  • A presence on the Eaton website for referrals and leads.

As membership grows in your area, look forward to joint marketing efforts and a complete lead generation system to drive business and capture it for the members of the network!

 

Q: Is There A Fee Associated With Joining The Program?

 

A: Yes. There is a fee associated with being a member of the Eaton Certified Contractor Network (See Pricing Table).

 

Q: How long is the Home Safety Certification class?

 

A: It is a one-day, 8 hour course. Lunch is provided for the participants.

 

Q: What does the Home Safety Certification class consist of?

 

A: The Certification Training class covers:

  • Outdated Technologies/Techniques – What are they? How are they hazardous? How to identify them, etc.
  • Eaton’s Product Solutions – Whole house surge protection, AFCI, GFCI, reno products are all highlighted including a vast array of Wiring Device products. The technicians will understand what the products are, how they work, what the homeowner value is and how to present these to customers.
  • Consultative Selling to Homeowners – All technicians receive sales training on how to consult homeowners on problems and how to provide solutions.
  • Customer Service – Eaton’s A+ service standard is discussed to help the owners and technicians understand how their appearance, actions and attitude can all affect the value that a homeowner places on them.

 

Q: When is the enrolled contracting company considered "certified"?

A: After one or more technicians attends a certification training session the company is considered certified.

It is at this time the contractor's name is put on the myhome.eaton.com website as a certified installer.

 

Q: What should contractor do if they do not have an email address?

 

A: The contractor can register for a free email address through yahoo, gmail or hotmail.