Q: How do I join the Eaton Certified Contractor Network?
A: Joining the Eaton Certified Contractor Network is easy.
- Are you a electrical contractor that performs renovation or service work?
- Are you looking to partner with a manufacturer in an effort to provide clients with an increased level of confidence about your already stellar work?
- Are you looking for ways to give you and your technicians an advanced level of technical training ?
- Do you want to separate yourself from the other electrical renovation and service contractors in your area?
If you answered yes to the above questions, then you need to become a member of the ECCN. Please apply today using the link at the bottom of the page.
After registering your company to be a part of the Eaton Certified Contractor Network, you will receive an email confirming your enrollment and you can begin taking advantage of the web-based training and learn more about the Eaton line of residential products.
If you have any questions, feel free to contact us.
Q: What do I get when I join the Eaton Certified Contractor Network?
A: After joining the Eaton Certified Contractor Network, you will receive marketing and business tools created with you and your business in mind. These tools include:
- An initial certification course to increase your knowledge on market opportunities, Eaton products and their value to your clients, consultative selling and service standards.
- Access to a Member’s only website That Contains:
- Customizable business tools and marketing tools
- ECCN university – a wide array of courses are available for all employees to take in order to sharpen business skills.
- ECCN welcome Kit - This welcome kit was designed to help you increase your business and includes:
- Circuit breakers
- Complete home surge protection
- AFCI combo receptacle
- Assorted wiring device products
- Product literature
- ECCN uniform patches
- Vehicle ID (magnet / vinyl)
- Exclusive access to Eaton product personnel
- A presence on the Eaton website for referrals and leads.
As membership grows in your area, look forward to joint marketing efforts and a complete lead generation system to drive business and capture it for the members of the network!
Q: Is there a fee associated with joining the program?
A: Yes. There is a fee associated with being a member of the Eaton Certified Contractor Network.
ECCN subscription includes access to the exclusive ECCN website for you and your employees (user count includes contractor / business owner and employees).
- 1 user: $499
- 1-5 users: $999
- 6-10 users: $1299
- 11-20 users: $1499
- 20+ users: $1999
After initial enrollment, contractors may purchase access for additional employees for $199 each.
Q: How do I take a certification class?
A: There are two ways to take a certification class: in-person or virtually.
- In-person – A one-day, 8 hour course. Lunch is provided for the participants.
- Virtually – The same 8 hour course is split into shorter, 2-3 hour sections over multiple days and conducted through a virtual meeting platform.
Q: What does the certification class consist of?
A: The certification training class covers:
- Outdated technologies/techniques – What are they? How are they hazardous? How to identify them, etc.
- Eaton’s product solutions – Whole house surge protection, AFCI, GFCI, reno products are all highlighted including a vast array of Wiring Device products. The technicians will understand what the products are, how they work, what the homeowner value is and how to present these to customers.
- Consultative selling to homeowners – All technicians receive sales training on how to consult homeowners on problems and how to provide solutions.
- Customer service – Eaton’s A+ service standard is discussed to help the owners and technicians understand how their appearance, actions and attitude can all affect the value that a homeowner places on them.
Q: When is the enrolled contracting company considered "certified"?
A: After one or more technicians attends a certification training session the company is considered certified.
It is at this time the contractor's name is put on the myhome.eaton.com website as a certified installer.
Q: Who do I contact if I have questions before applying?
A: You may contact us via phone at 1-888-328-6624 or via email at CertifiedContractor@eaton.com (or ECCNCanada@eaton.com if you’re located in Canada)